Privacy Policy

Swim Class Singapore (“Swim Class”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of parents and children who contact us or use our services.

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you interact with our website, enquire about swimming lessons, or participate in our programmes.

By using our website or contacting us through our forms, email, or WhatsApp, you agree to the practices described in this policy.

1. Personal Data We Collect

When you enquire about swimming lessons or contact us through our website or messaging platforms, we may collect the following information:

Parent or guardian name
Child’s name
Child’s age
Contact phone number
Email address
Preferred lesson location (condo or public pool)
Preferred lesson schedule
Swimming experience or skill level
Additional information voluntarily provided by you

This information helps us recommend suitable baby swimming, kids swimming lessons, and SwimSafer preparation programmes in Singapore.

We only collect personal data that is reasonably necessary to provide our services.

2. Collection of Children's Information

Our services are intended for parents or legal guardians arranging swimming lessons for children.

In accordance with Singapore data protection expectations, personal information relating to children is collected only through the child’s parent or guardian.

Parents or guardians are responsible for ensuring that the information provided is accurate and that consent is given for the child’s participation in swimming lessons.

3. How We Use Your Personal Data

We may use personal information for the following purposes:

Responding to enquiries about swimming lessons
Recommending suitable swimming programmes
Scheduling and managing swimming lessons
Communicating lesson confirmations or updates
Providing important safety or scheduling information
Improving our services and customer experience
Maintaining internal administrative records

We do not sell, rent, or trade personal data to third parties.

4. Communication and WhatsApp Messaging

When you contact Swim Class Singapore through WhatsApp, email, or website forms, you consent to receiving communications related to your enquiry, lesson scheduling, and programme information.

Communication may include:

Lesson scheduling messages
Programme recommendations
Location confirmations
Important safety or weather updates

You may request to stop communications at any time.

5. Disclosure of Personal Data

Your information may only be shared when necessary for operational purposes, such as:

Assigning instructors for lessons
Scheduling lessons at specific pool locations
Responding to service enquiries

We do not disclose personal data to unrelated third parties for marketing purposes.

6. Data Retention

Swim Class Singapore retains personal data only for as long as necessary to fulfil the purposes for which it was collected.

Personal information may be retained for:

Responding to enquiries
Managing lesson scheduling
Maintaining customer records
Complying with legal or regulatory obligations

When personal data is no longer required, we will take reasonable steps to delete or anonymise it.

7. Access and Correction Requests

You may request access to or correction of your personal data by contacting us.

Requests may include:

Access to personal information we hold
Correction of inaccurate information
Requests to delete stored data

Please contact us at:

Email: info@swimclass.sg

We will respond to such requests as soon as reasonably possible.

8. Data Security

We take reasonable administrative and technical measures to protect personal data against unauthorised access, disclosure, or misuse.

However, no internet transmission or electronic storage method is completely secure.

9. Third-Party Services

Our website may use third-party services including:

WhatsApp messaging links
Embedded videos or social media content
Website analytics tools

These services may collect limited information according to their own privacy policies.

10. Changes to This Privacy Policy

Swim Class Singapore may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.

Updated versions will be published on this page.

11. Contact Information

If you have questions about this Privacy Policy or wish to make a data request, please contact:

Swim Class Singapore
Email: info@swimclass.sg
WhatsApp: +65 8686 0004

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